Ordering
We make buying easy. Orders may be placed online and by phone, fax, mail or
Email.
Payment
We accept Paypal & Visa, MasterCard, Discover or American Express.
When paying by credit card, provide the card number, expiration date and card
holder's name and address.
Shipping & Delivery
All orders will be sent by United Parcel Service, unless they are oversize
or overweight. UPS accepts up to 70 lbs. and 130" combined size. Overweight
or oversize shipments will be sent by truck, freight collect or prepaid.
• Cost to ship small parts: minimum postage
$4.95
Most orders for stocked merchandise are processed
and shipped within 72 hours of receiving your order. For custom-built
items, please allow 6 to 8 weeks for delivery. Onsite pick-up
must be arranged in advance.
Damaged Shipments
Upon receipt of an obviously damaged package, you have the option of refusing
delivery and the order will be returned to us, or you may receive the order
and make note of the visible damage in writing to the carrier. If upon inspection
of the parts you find them damaged due to the carrier's handling, you then
have 48 hours to file a claim with the carrier. Do not return the damaged
parts to us. Keep the package and the parts as close as possible to the condition
in which you received them. Without the package, the carrier will void your
claim.
Returns
All electronic items are sold as is and carry no warranty; they will not be
accepted for credit or refund. Other returns must be made within 30 days
of original ship date. You may call for a return authorization number. No
returns accepted without this number. All returns must be sent postage paid
and insured. We charge a 15% restocking fee on returned items.
Liability
Bill And Charlie's Antique Auto will
not be liable for personal property damage caused by use or
misuse of any product we sell or manufacture. The user shall
assume all responsibility and risk connected herewith. Bill
And Charlie's Antique Auto reserves
the right to make changes in design or make additions to or improvements upon
any products at any time without incurring any obligation whatsoever to install
the same or improve upon products previously manufactured. Although Bill
And Charlie's Antique Auto strives to maintain the prices listed in
our catalogs, we do reserve the right to change prices without prior notice.
We reserve the right of prior sale or withdrawl of merchandise without notice
at any time.
